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AI automation for subscription box businesses
AI automation for subscription box businesses

Cut churn, save failed payments, and keep subscribers excited every month.

Churn-prevention and pause flows, failed-payment recovery, subscriber support automation, and cohort reporting — built for subscription businesses.

−30%

Churn

+60%

Failed payments recovered

75%

Tickets resolved by AI

Typical results across subscription box businesses we've automated. Your numbers come from your audit.

✦Sound familiar?

What's quietly costing your business every week

8% monthly churn01

Cancellations without a conversation

Subscribers cancel silently; no save offer, no pause option.

10% failed02

Failed payments become churn

Expired cards go unrecovered.

Repetitive03

Skip, swap, and address tickets

The same subscriber requests every month.

Guesswork04

Cohorts and LTV unknown

Which boxes and acquisition channels keep subscribers longest is a guess.

✦The fix

One connected system that runs the repetitive work for you

Not another tool your team has to check. The website, the phones, the messages, the reminders, and the follow-up all work together — built for subscription box businesses, monitored by us, owned by you.

1

Churn-prevention flows

Pause, swap, and save offers triggered on cancel intent and disengagement signals.

2

Dunning that recovers

Card-update sequences across email, SMS, and WhatsApp before and after failures.

3

Self-serve subscriber support

Skip, swap, address, and delivery handled by AI with actions in your platform.

4

Cohort and LTV reporting

Retention by cohort, box, and channel with churn-risk alerts.

✦Everything we automate

Everything we automate for a business like yours

Six connected systems, each built with the specifics for subscription box businesses.

01

Automated Websites & Funnels

A subscription site that converts and reduces first-box churn

  • Quiz-based box personalisation
  • Plan and gifting pages
  • Referral programme
  • Onboarding sequence
Automate this →
02

Lead Capture & Instant Follow-up

Trials and gift enquiries converted instantly

  • Abandoned sign-up recovery
  • Gift and corporate enquiries
  • Referral follow-up
  • Win-back for cancelled subscribers
Automate this →
03

AI Voice & Chat Agents

Subscriber help by chat that keeps them subscribed

  • Skip, swap & pause
  • Delivery & box content questions
  • Save offers on cancel intent
  • Escalation for complaints
Automate this →
04

Workflow & Back-office Automation

Billing, fulfilment, and churn prevention on autopilot

  • Dunning & card-update sequences
  • Renewal reminders & upgrades
  • Fulfilment file & 3PL sync
  • Cancel-intent save flows
Automate this →
05

AI Customer Support Automation

Subscriber support resolved without tickets

  • Address & delivery changes
  • Damaged or missing items
  • Billing questions
  • Pause and reactivation
Automate this →
06

Data, Reporting & AI Assistants

Retention, LTV, and churn risk by cohort

  • Cohort retention curves
  • Churn-risk scoring & alerts
  • LTV by acquisition channel
  • Ask-the-data assistant
Automate this →
✦Compare your options

Hire, outsource, or automate?

What actually changes for a business when enquiries, calls, and follow-up are automated.

Doing it manuallyAnswering service / agencyCODEVGROW automation
Speed of first replyHours, or next dayMessage taken, callback later✓Under 60 seconds, 24/7
After-hours & weekendsVoicemailMessage only✓Answers, books, escalates
Books the appointment / jobWhen staff are freeNo✓Yes — live availability
Reminders & no-show recoveryManual, inconsistentNo✓Automated, with waitlist fill
Follows up until bookedRarelyNo✓Multi-touch, stops on reply
Knows your services & pricingYesScript only✓Trained on your business
Logs everything to your systemSometimesEmail summary✓Every call, chat, and booking
ReportingSpreadsheetsCall counts✓Live dashboard + AI assistant
Monthly costSalary + turnoverPer-minute fees✓Fixed, lower than one hire
✦How it works

Live in weeks, not quarters

  1. 1

    Free audit

    45 minutes mapping how enquiries, calls, admin, and follow-up flow through your business today.

  2. 2

    Ranked plan & fixed price

    What to automate first, expected hours and revenue, and a fixed price — within 48 hours.

  3. 3

    Build & soft launch

    We connect your systems and go live on one channel first, with human fallback, in 2–4 weeks.

  4. 4

    Run & improve

    24/7 monitoring, weekly transcript reviews, and the next automation added each month.

Free discovery call

See exactly what we'd automate in your business — in 45 minutes

You leave with a ranked automation plan and a fixed price, whether you work with us or not. No pitch deck.

✦What owners say

Heard from subscription box businesses we work with

★★★★★
“Churn dropped by a third once cancellations triggered a real conversation.”
FounderSnack subscription box
★★★★★
“Failed-payment recovery paid for the system in month one.”
Head of RetentionBeauty subscription
★★★★★
“Every system was built, connected, and monitored by one team. No hand-offs, no ‘talk to the vendor’.”
Operations LeadE-Commerce group
✦Questions

What subscription box businesses ask us first

Ask us on the audit →
Will subscribers know they're talking to an AI?

The assistant introduces itself as your business's virtual assistant and hands over to a person the moment someone asks — or when a question needs judgement. Satisfaction stays high because answers are fast and accurate.

Is our data safe?

Yes. Data stays in your systems, conversations are encrypted, and we configure retention and access rules for your regulatory requirements. Decisions that need a person always stay with your team.

Does it work with the software we already use?

We integrate with the major CRM, booking, ERP, and industry platforms via native integrations or API — and with your phone system, WhatsApp, and website. We'll confirm your exact stack in the audit.

How long until it's live?

Most subscription box businesses are live in 2–4 weeks, starting with one channel (usually phone overflow or web enquiries) and expanding from there.

What does it cost?

A fixed setup fee plus a monthly plan based on volume — typically less than one part-time hire, with the expected ROI shown against your current numbers in the audit.

✦Free audit · Subscription Box Businesses

Book your free automation audit

45 minutes. No commitment. You leave with a ranked list of what to automate first.

Reply within one business day. NDA on request.

Free automation audit for subscription box businesses

Book free audit →