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AI automation for legal businesses
AI automation for Legal

Capture every enquiry, qualify it, and free fee-earners from admin.

Legal enquiries arrive at all hours and go cold fast — the firm that replies first usually wins the instruction. Meanwhile fee-earners lose billable hours to intake forms, client chasing, and file notes. We automate the front door and the paperwork so your people spend their time on matters, not admin.

<60s

Enquiry response

Every web, phone, and directory enquiry answered immediately, day or night.

−70%

Intake admin

Conflict checks, ID, and client care packs collected before the first call.

+hrs

Billable time returned

Automated file notes and status updates hand time back to fee-earners.

✦Sound familiar?

What slows legal businesses down

  • New enquiries wait hours for a callback and instruct elsewhere
  • Conflict checks and intake forms are completed by hand
  • Clients chase updates by phone because they cannot see progress
  • Fee-earners lose billable hours to file notes and document chasing
✦The legal automation tour

What running on autopilot looks like for a legal business

Six systems, each shown the way you would actually see it — a real enquiry, a real call, a real dashboard — with the specifics we build for legal.

01Automated Websites & Funnels

A site that qualifies the matter before you pick up the phone

Practice-area pages that rank locally, each with its own intake flow so a conveyancing enquiry and an employment enquiry are never handled the same way.

  • Practice-area landing pages with matched intake forms
  • Fee estimate and eligibility calculators
  • Local SEO per practice area and office
  • Secure document upload at first contact
  • Review requests once a matter completes
02Lead Capture & Instant Follow-up

Every enquiry answered before the firm down the road

Enquiries from the site, Google, and legal directories get an instant reply, the key qualifying questions, and a booked consultation — logged against the matter with its source.

  • Instant reply to web, directory, and social enquiries
  • Matter-type and eligibility qualification
  • Automated conflict-check trigger
  • Consultation booked into the fee-earner's diary
  • Source attribution for every instruction
03AI Voice & Chat Agents

A receptionist that never sends a client to voicemail

An AI voice agent answers overflow and out-of-hours calls, triages the matter type, takes details, and books the consultation — escalating anything urgent to the duty solicitor.

  • Overflow and 24/7 out-of-hours call answering
  • Matter triage and urgency routing
  • Consultation booking during the call
  • Call summaries written to the matter file
  • Escalation rules for time-critical work
04Workflow & Back-office Automation

Matter admin that runs itself

Client care letters, engagement packs, ID and source-of-funds checks, and file notes generated and tracked automatically from the moment a matter opens.

  • Client care and engagement packs on matter open
  • ID and source-of-funds checks chased automatically
  • Key-date and limitation reminders
  • Document requests with automatic follow-up
  • File notes written back to your case management system
05AI Customer Support Automation

Clients who stop ringing for updates

An assistant trained on your process answers the routine questions — where the matter is up to, what is outstanding, what happens next — and escalates anything that needs a lawyer.

  • Matter-status answers without a phone call
  • Document checklists and what-happens-next guidance
  • Fee and disbursement queries handled
  • Secure handoff to the fee-earner when needed
  • Every exchange logged to the matter
06Data, Reporting & AI Assistants

See which work is actually worth taking

Reporting on enquiry source, conversion by matter type, time to first response, and realisation — so you know which work to chase and which to decline.

  • Enquiry volume and conversion by practice area
  • Cost per instruction by marketing source
  • Time-to-first-response tracking
  • Fee-earner capacity and utilisation
  • Matter profitability by type
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Build smarter. Scale faster. Operate better.

Schedule a discovery call and we'll map the systems your business needs to reach its next stage.