Book every call, dispatch the right engineer, and stop chasing invoices.
In HVAC the job goes to whoever answers. Calls arrive during a heatwave or a cold snap, engineers are on the road, and the office is stretched between dispatch, quotes, and chasing paperwork. We automate the phone, the diary, and the follow-up so no callout is lost and every job gets invoiced.
100%
Calls answered
Overflow and out-of-hours calls captured and booked, not lost to voicemail.
<2 hrs
Quote turnaround
Site details captured on the call and a quote issued the same day.
+31%
Contract renewals
Service agreements chased automatically before they lapse.
What slows hvac businesses down
- Calls go to voicemail during peak season and the customer rings a competitor
- Engineers are dispatched by phone with no view of the route
- Quotes go out late and go cold
- Service contracts lapse because renewals are tracked on a spreadsheet
Pick your type of hvac business. See exactly what we automate for it.
Every business type gets its own page: the problems, every automation, results, and a free audit.
Residential HVAC ServiceDomestic heating, cooling, and annual servicing.
Answer every breakdown call, even at 7pm in a heatwave.
See the automations
Commercial HVAC ContractorsOffices, retail, industrial sites, and facilities contracts.
Win more tenders and keep every site contract on schedule.
See the automations
Refrigeration & Cold ChainRetail refrigeration, cold stores, and catering equipment.
Respond to a temperature alarm before the stock is lost.
See the automations
Installation & RetrofitNew systems, heat pumps, and efficiency retrofits.
Turn survey enquiries into installations without the admin drag.
See the automations
Maintenance ContractsService agreements, PPM, and recurring revenue.
Protect recurring revenue without chasing every renewal by hand.
See the automations
Emergency RepairOut-of-hours breakdowns, urgent callouts, and on-call cover.
Capture every emergency callout, day or night.
See the automationsWhat running on autopilot looks like for a hvac business
Six systems, each shown the way you would actually see it — a real enquiry, a real call, a real dashboard — with the specifics we build for hvac.
A site that books the callout, not just describes it
Service pages per system type and area, each with live availability and an emergency route that puts urgent jobs straight into the diary.
- Service pages per system type and coverage area
- Live availability and online booking
- Emergency callout fast-path
- Finance and service-plan landing pages
- Review requests after every completed job
Every callout captured, even in peak season
Enquiries from the site, Google, and social get an instant reply, the system details taken, and a slot offered — with the job logged before the customer can call anyone else.
- Instant reply to web and social enquiries
- System type, age, and fault capture
- Slot offered and confirmed automatically
- Missed-call text-back on every unanswered call
- Source attribution per booked job
A phone line that never rings out
An AI voice agent answers overflow and out-of-hours calls, triages the fault, distinguishes emergency from routine, and books or escalates accordingly.
- Overflow and 24/7 out-of-hours answering
- Fault triage and emergency identification
- Booking directly into the engineer diary
- On-call escalation for genuine emergencies
- Call summaries attached to the job record
Dispatch and paperwork that run without the office
Jobs routed by skill, location, and parts on the van, with job sheets, certificates, and invoices raised automatically on completion.
- Dispatch by skill, location, and van stock
- Automated job sheets and engineer reports
- Compliance certificates issued on completion
- Invoice raised and sent when the job closes
- Parts and stock reorder triggers
Customers updated without anyone picking up the phone
An assistant that answers arrival times, quote status, and service-plan questions, and escalates anything that needs the office.
- Engineer ETA and arrival updates
- Quote and invoice status answers
- Service-plan and warranty questions
- Rebooking and cancellation handling
- Escalation to the office when required
See which work actually makes money
Reporting on first-time-fix rate, engineer utilisation, job profitability by type, and contract renewal — so you price and staff on evidence.
- First-time-fix rate by engineer and system
- Engineer utilisation and travel time
- Job profitability by service type
- Contract renewal and churn tracking
- Seasonal demand forecasting
Other industries we automate
All industries →
Build smarter. Scale faster. Operate better.
Schedule a discovery call and we'll map the systems your business needs to reach its next stage.