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AI automation for real estate businesses
AI automation for Real Estate

Respond to every buyer and tenant first — and follow up until they sign.

Speed wins listings and closes deals. We automate enquiry response, viewing bookings, tenant communication, and the paperwork between offer and completion, so agents spend their time in front of clients — not their inbox.

< 60s

Enquiry response

From every portal, form, and message — day or night.

2.5x

More viewings booked

Instant qualification and self-serve booking.

12h/wk

Saved per agent

Follow-ups, updates, and admin handled automatically.

✦Sound familiar?

What slows real estate businesses down

  • Portal and website enquiries answered hours later
  • Viewings booked by phone tag
  • Tenant maintenance requests lost in WhatsApp threads
  • Follow-up depends on each agent's memory
✦Built for your business type

Pick your type of real estate business. See exactly what we automate for it.

Every business type gets its own page: the problems, every automation, results, and a free audit.

✦The real estate automation tour

What running on autopilot looks like for a real estate business

Six systems, each shown the way you would actually see it — a real enquiry, a real call, a real dashboard — with the specifics we build for real estate.

01Automated Websites & Funnels

Listings that capture and qualify buyers

harbourlaneestates.com

Harbour & Lane Estates

What's your home worth? Get an instant valuation.

PostcodeProperty typeBedroomsGet my valuation

Funnel · last 30 days

  1. Visitors9,800
  2. Valuation requests540
  3. Valuation visits booked212
  4. Instructions won68

Fast property pages with instant valuation tools, viewing booking, mortgage pre-qual forms, and an assistant that answers questions about every listing.

  • Instant home-valuation landing pages
  • Viewing booking on every listing
  • Buyer and tenant registration with preference matching
  • Development launch funnels with reservation deposits
  • Automated new-listing alerts to matched buyers
02Lead Capture & Instant Follow-up

Portal, web, and social leads answered instantly

Rightmove enquiry · 3-bed semi, Oakwood Road

Is the 3-bed on Oakwood Road still available? Can I view this weekend?

AI · replied in 4sYes, it's available. I have Saturday 11:00 or 13:30. Are you in a position to proceed — cash, mortgage agreed, or property to sell?

Mortgage agreed in principle. Saturday 11 please.

AI · replied in 4sBooked ✓ Saturday 11:00 with James. Details sent by SMS. I'll also send similar 3-beds as they list.

CRM pipeline · this month

  • New enquiry64
  • Viewing booked29
  • Offer made8
  • Sale agreed3

Every stage updated automatically

Rightmove, Zillow, Zoopla, website, Instagram, and WhatsApp enquiries get an immediate reply, qualification (budget, timeline, financing), and a viewing offered — assigned to the right agent.

  • Instant response to all portal enquiries
  • Budget, timeline, and financing qualification
  • Viewing slots offered and booked automatically
  • Round-robin assignment with owner accountability
  • Nurture sequences for buyers 3–12 months out
03AI Voice & Chat Agents

A 24/7 agent for buyers, sellers, and tenants

AI agent

Incoming · 19:40 · after hours

1:12

PhoneWhatsAppPortal chat
Live transcript

Hi, I'm thinking of selling my flat in Kingsway. Can someone value it?

Of course. Our valuer Sarah covers Kingsway — she has Wednesday 17:30 or Saturday 10:00. Which suits?

Wednesday's good.

Valuation visit booked · Wed 17:30 · assigned to Sarah

Answers property questions, books viewings, takes valuation requests, and handles tenant calls after hours — transferring hot sellers straight to your team.

  • Inbound call answering and viewing booking
  • Valuation request capture with instant callback booking
  • Tenant maintenance and emergency triage after hours
  • WhatsApp and web chat across all listings
  • Call summaries logged against each contact
04Workflow & Back-office Automation

From offer to completion without the paperwork chase

Trigger

Offer accepted on 14 Oakwood Road

  1. 1

    Memorandum of sale generated

    Both parties + solicitors

  2. 2

    AML / ID checks requested

    Buyer · e-verification

  3. 3

    Weekly progress update

    Buyer, seller, solicitors

  4. 4

    Chase outstanding enquiries

    Every 5 days until cleared

  5. 5

    Completion → keys + review request

    Day of completion

Ran 1,248 times this month · 0 failures

Offers, AML checks, references, e-signature, key handover, and rent collection triggered by stage changes — with reminders so nothing stalls.

  • Offer-to-exchange task automation and progress updates
  • Tenant referencing and document collection
  • Lease renewals and rent reminders
  • Maintenance job dispatch to contractors
  • Automated client updates at each milestone
05AI Customer Support Automation

Tenant and buyer questions handled without the inbox pile-up

Support inbox

Open conversations

AI resolved 68% this week
  • WhatsAppBoiler isn't working in Flat 4BLogged · contractor dispatched · tenant updated
  • EmailWhen is my deposit being returned?Answered from tenancy record · 10s
  • Web chatCan I bring a dog to the Elm Street viewing?Answered · pet policy sent
  • EmailDispute over check-out inventoryEscalated to property manager

Rent, repairs, move-in, viewing changes, document requests — answered instantly across email, WhatsApp, and chat, with issues routed to the right property manager.

  • Maintenance requests logged, categorised, and dispatched
  • Rent and deposit questions answered from policy
  • Viewing and appointment changes
  • Document and reference status updates
  • Escalation to the assigned manager with context
06Data, Reporting & AI Assistants

Pipeline, portfolio, and marketing numbers in one place

Agency dashboard · this month

Avg. enquiry response

48s

−3h 20m

Viewings → offers

27%

+8%

Days on market

31

−9

Rent arrears

1.8%

−0.7%

Instructions by lead source

Valuation tool38%
Portals27%
Referrals21%
Social14%

Ask your data

Which agent is slowest to respond to portal leads?

Tom averages 2h 40m on Rightmove leads vs a team average of 6 minutes. 11 of his leads this month went cold before first contact.

Open in dashboard

Lead sources, agent response times, viewings-to-offers, days on market, arrears, and occupancy — live, with alerts when something slips.

  • Lead-source and portal ROI reporting
  • Agent response-time and conversion leaderboards
  • Occupancy, arrears, and renewal dashboards
  • Days-on-market and price-reduction alerts
  • Ask-the-data assistant for directors
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