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AI automation for property management companies
AI automation for property management companies

Handle every tenant request and landlord question without the phone queue.

AI-triaged maintenance, automated rent and renewal workflows, proactive landlord updates, and arrears reporting — built for property managers.

−70%

Inbound calls

< 5 min

Maintenance triage

−45%

Arrears

Typical results across property management companies we've automated. Your numbers come from your audit.

✦Sound familiar?

What's quietly costing your company every week

Hours to triage01

Maintenance requests flood every channel

WhatsApp, email, calls, and portals — requests get lost, duplicated, or dispatched late.

8% arrears02

Rent and renewals chased manually

Arrears reminders and renewals depend on someone running a report.

Daily calls03

Landlords call for updates

‘Has the repair been done?’ ‘Where's my statement?’ — every call interrupts the team.

Risk04

Compliance deadlines slip

Gas safety, EICR, EPC, and licensing renewals tracked in spreadsheets.

✦The fix

One connected system that runs the repetitive work for you

Not another tool your team has to check. The website, the phones, the messages, the reminders, and the follow-up all work together — built for property management companies, monitored by us, owned by you.

1

AI maintenance triage and dispatch

Requests logged with photos, categorised, prioritised, and sent to the right contractor — tenant kept updated.

2

Rent, arrears, and renewals on autopilot

Reminders, escalation sequences, renewal offers, and rent reviews triggered by dates.

3

Proactive landlord updates

Repair progress, statements, and inspection reports sent automatically.

4

Compliance tracking

Every certificate and licence tracked with reminders to tenants, contractors, and landlords.

✦Everything we automate

Everything we automate for a company like yours

Six connected systems, each built with the specifics for property management companies.

01

Automated Websites & Funnels

A site with tenant and landlord portals that self-serve

  • Maintenance request portal with photos
  • Landlord onboarding & valuation pages
  • Tenant application & referencing
  • Document and statement access
Automate this →
02

Lead Capture & Instant Follow-up

Landlord and tenant enquiries answered instantly

  • Instant reply on web, WhatsApp & email
  • Landlord qualification & valuation booking
  • Tenant viewing & application booking
  • Follow-up until signed
Automate this →
03

AI Voice & Chat Agents

24/7 repairs line and landlord support

  • Maintenance triage by phone & WhatsApp
  • Emergency escalation to on-call
  • Rent and tenancy questions
  • Summaries logged to the property record
Automate this →
04

Workflow & Back-office Automation

Rent, renewals, and compliance without the chase

  • Rent reminders & arrears escalation
  • Renewals, rent reviews & notices
  • Gas, EICR, EPC & licence reminders
  • Contractor dispatch & invoice matching
Automate this →
05

AI Customer Support Automation

Tenant and landlord questions resolved in seconds

  • Repair status & appointment updates
  • Deposit and statement queries
  • Move-in / move-out guidance
  • Escalation to the property manager
Automate this →
06

Data, Reporting & AI Assistants

Arrears, occupancy, and maintenance in one view

  • Arrears & renewals dashboard
  • Maintenance SLA & contractor performance
  • Occupancy & void days
  • Ask-the-data assistant
Automate this →
✦Compare your options

Hire, outsource, or automate?

What actually changes for a company when enquiries, calls, and follow-up are automated.

Doing it manuallyAnswering service / agencyCODEVGROW automation
Speed of first replyHours, or next dayMessage taken, callback later✓Under 60 seconds, 24/7
After-hours & weekendsVoicemailMessage only✓Answers, books, escalates
Books the appointment / jobWhen staff are freeNo✓Yes — live availability
Reminders & no-show recoveryManual, inconsistentNo✓Automated, with waitlist fill
Follows up until bookedRarelyNo✓Multi-touch, stops on reply
Knows your services & pricingYesScript only✓Trained on your business
Logs everything to your systemSometimesEmail summary✓Every call, chat, and booking
ReportingSpreadsheetsCall counts✓Live dashboard + AI assistant
Monthly costSalary + turnoverPer-minute fees✓Fixed, lower than one hire
✦How it works

Live in weeks, not quarters

  1. 1

    Free audit

    45 minutes mapping how enquiries, calls, admin, and follow-up flow through your company today.

  2. 2

    Ranked plan & fixed price

    What to automate first, expected hours and revenue, and a fixed price — within 48 hours.

  3. 3

    Build & soft launch

    We connect your systems and go live on one channel first, with human fallback, in 2–4 weeks.

  4. 4

    Run & improve

    24/7 monitoring, weekly transcript reviews, and the next automation added each month.

Free discovery call

See exactly what we'd automate in your company — in 45 minutes

You leave with a ranked automation plan and a fixed price, whether you work with us or not. No pitch deck.

✦What owners say

Heard from property management companies we work with

★★★★★
“Maintenance triage used to be a full-time job. Now it's automatic and tenants get updates without asking.”
Head of Property ManagementLettings & management, 1,200 units
★★★★★
“Arrears halved once reminders became automatic and consistent.”
Operations ManagerBlock management company
★★★★★
“Every system was built, connected, and monitored by one team. No hand-offs, no ‘talk to the vendor’.”
Operations LeadReal Estate group
✦Questions

What property management companies ask us first

Ask us on the audit →
Will tenants and landlords know they're talking to an AI?

The assistant introduces itself as your company's virtual assistant and hands over to a person the moment someone asks — or when a question needs judgement. Satisfaction stays high because answers are fast and accurate.

Is our data safe?

Yes. Data stays in your systems, conversations are encrypted, and we configure retention and access rules for your regulatory requirements. Decisions that need a person always stay with your team.

Does it work with the software we already use?

We integrate with the major CRM, booking, ERP, and industry platforms via native integrations or API — and with your phone system, WhatsApp, and website. We'll confirm your exact stack in the audit.

How long until it's live?

Most property management companies are live in 2–4 weeks, starting with one channel (usually phone overflow or web enquiries) and expanding from there.

What does it cost?

A fixed setup fee plus a monthly plan based on volume — typically less than one part-time hire, with the expected ROI shown against your current numbers in the audit.

✦Free audit · Property Management Companies

Book your free automation audit

45 minutes. No commitment. You leave with a ranked list of what to automate first.

Reply within one business day. NDA on request.

Free automation audit for property management companies

Book free audit →