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AI automation for personal injury & claims
AI automation for personal injury & claims

Sign more claims by answering before the firm down the road.

Instant enquiry response, eligibility screening, automated client care packs, and case-progress updates — built for personal injury practices.

<60s

Enquiry response

+34%

Enquiry-to-instruction

−70%

Intake admin

Typical results across personal injury & claims we've automated. Your numbers come from your audit.

✦Sound familiar?

What's quietly costing your firm every week

Lost01

Claimants instruct whoever replies first

Enquiries arrive at night and are answered the next morning.

Hours02

Eligibility screened by fee-earners

Limitation and merit checks done by hand on every enquiry.

Slow03

Client care packs sent manually

CFAs, ID, and authority forms chased one at a time.

Daily04

Clients ring for updates

No visibility of where the claim has got to.

✦The fix

One connected system that runs the repetitive work for you

Not another tool your team has to check. The website, the phones, the messages, the reminders, and the follow-up all work together — built for personal injury & claims, monitored by us, owned by you.

1

Instant response, any hour

Every enquiry answered immediately, screened, and booked.

2

Eligibility screened automatically

Accident date, liability, and limitation checked before a fee-earner looks.

3

Client care on autopilot

CFA, ID, and medical authority issued and chased without manual work.

4

Proactive case updates

Claimants told what has happened and what is next, unprompted.

✦Everything we automate

Everything we automate for a firm like yours

Six connected systems, each built with the specifics for personal injury & claims.

01

Automated Websites & Funnels

A site that screens the claim

  • Claim-type landing pages
  • Eligibility and compensation calculators
  • Accident detail intake forms
  • Document and evidence upload
Automate this →
02

Lead Capture & Instant Follow-up

Every enquiry answered in under a minute

  • Instant reply to web, phone, and social enquiries
  • Accident date and liability screening
  • Limitation date flagging
  • Consultation booked automatically
Automate this →
03

AI Voice & Chat Agents

A line that never sends a claimant to voicemail

  • 24/7 and overflow answering
  • Claim-type triage
  • Detail capture during the call
  • Escalation for urgent limitation
Automate this →
04

Workflow & Back-office Automation

Case admin that runs itself

  • CFA and client care packs issued
  • ID and medical authority chased
  • Key-date and limitation reminders
  • Medical records requested and tracked
Automate this →
05

AI Customer Support Automation

Claimants who stop ringing

  • Case-stage updates on demand
  • Document checklists
  • What-happens-next guidance
  • Escalation to the fee-earner
Automate this →
06

Data, Reporting & AI Assistants

See which claims are worth taking

  • Enquiry-to-instruction by claim type
  • Cost per signed claim by source
  • Case duration and settlement value
  • Fee-earner caseload
Automate this →
✦Compare your options

Hire, outsource, or automate?

What actually changes for a firm when enquiries, calls, and follow-up are automated.

Doing it manuallyAnswering service / agencyCODEVGROW automation
Speed of first replyHours, or next dayMessage taken, callback later✓Under 60 seconds, 24/7
After-hours & weekendsVoicemailMessage only✓Answers, books, escalates
Books the appointment / jobWhen staff are freeNo✓Yes — live availability
Reminders & no-show recoveryManual, inconsistentNo✓Automated, with waitlist fill
Follows up until bookedRarelyNo✓Multi-touch, stops on reply
Knows your services & pricingYesScript only✓Trained on your business
Logs everything to your systemSometimesEmail summary✓Every call, chat, and booking
ReportingSpreadsheetsCall counts✓Live dashboard + AI assistant
Monthly costSalary + turnoverPer-minute fees✓Fixed, lower than one hire
✦How it works

Live in weeks, not quarters

  1. 1

    Free audit

    45 minutes mapping how enquiries, calls, admin, and follow-up flow through your firm today.

  2. 2

    Ranked plan & fixed price

    What to automate first, expected hours and revenue, and a fixed price — within 48 hours.

  3. 3

    Build & soft launch

    We connect your systems and go live on one channel first, with human fallback, in 2–4 weeks.

  4. 4

    Run & improve

    24/7 monitoring, weekly transcript reviews, and the next automation added each month.

Free discovery call

See exactly what we'd automate in your firm — in 45 minutes

You leave with a ranked automation plan and a fixed price, whether you work with us or not. No pitch deck.

✦What owners say

Heard from personal injury & claims we work with

★★★★★
“We stopped losing claims to slow replies.”
PartnerPersonal injury firm
★★★★★
“Intake used to eat a fee-earner's morning.”
Practice ManagerClaims practice
★★★★★
“Every system was built, connected, and monitored by one team. No hand-offs, no ‘talk to the vendor’.”
Operations LeadLegal group
✦Questions

What personal injury & claims ask us first

Ask us on the audit →
Will clients know they're talking to an AI?

The assistant introduces itself as your firm's virtual assistant and hands over to a person the moment someone asks — or when a question needs judgement. Satisfaction stays high because answers are fast and accurate.

Is our data safe?

Yes. Data stays in your systems, conversations are encrypted, and we configure retention and access rules for your regulatory requirements. Decisions that need a person always stay with your team.

Does it work with the software we already use?

We integrate with the major CRM, booking, ERP, and industry platforms via native integrations or API — and with your phone system, WhatsApp, and website. We'll confirm your exact stack in the audit.

How long until it's live?

Most personal injury & claims are live in 2–4 weeks, starting with one channel (usually phone overflow or web enquiries) and expanding from there.

What does it cost?

A fixed setup fee plus a monthly plan based on volume — typically less than one part-time hire, with the expected ROI shown against your current numbers in the audit.

✦Free audit · Personal Injury & Claims

Book your free automation audit

45 minutes. No commitment. You leave with a ranked list of what to automate first.

Reply within one business day. NDA on request.

Free automation audit for personal injury & claims

Book free audit →