01
Automated Websites & Funnels
A site built for notification
- FNOL forms per claim type
- Photo and evidence upload
- Claim status lookup
- Guidance and next-step pages
AI automation for claims management
Capture first notice of loss digitally and settle faster.
24/7 FNOL capture, triage and routing, document collection, and claims reporting — built for claims teams.
−60%
Handling time
24/7
FNOL capture
−45%
Re-keying
Typical results across claims management we've automated. Your numbers come from your audit.
✦Sound familiar?
What's quietly costing your claims team every week
Manual01
FNOL arrives by phone
Details taken on a call and re-keyed into the system.
Constant02
Claimants chase for updates
No visibility of where the claim stands.
Slow03
Evidence collected piecemeal
Photos, estimates, and reports chased individually.
Costly04
Fraud indicators spotted late
Patterns only visible after settlement.
✦The fix
One connected system that runs the repetitive work for you
Not another tool your team has to check. The website, the phones, the messages, the reminders, and the follow-up all work together — built for claims management, monitored by us, owned by you.
1
Digital first notice of loss
Claims captured with evidence at the point of notification, any hour.
2
Automatic triage and routing
Claims graded by value and complexity and sent to the right handler.
3
Evidence collected in one flow
Photos, estimates, and reports requested and tracked together.
4
Proactive claimant updates
Status communicated at each stage without a phone call.
✦Everything we automate
Everything we automate for a claims team like yours
Six connected systems, each built with the specifics for claims management.
02
Lead Capture & Instant Follow-up
Every notification captured
- 24/7 FNOL intake
- Claim type and severity capture
- Automatic handler routing
- Acknowledgement with reference
03
AI Voice & Chat Agents
Calls answered at any hour
- 24/7 first-notice capture
- Cover confirmation
- Severity triage
- Escalation for large losses
04
Workflow & Back-office Automation
Claims admin automated
- Evidence chasing with reminders
- Third-party and supplier instruction
- Reserve and settlement tracking
- Payment and closure workflows
05
AI Customer Support Automation
Claimants who stop chasing
- Claim-stage updates
- Outstanding evidence checklists
- Settlement timeline guidance
- Escalation to the handler
06
Data, Reporting & AI Assistants
See claims performance
- Claims frequency and severity
- Handling time by claim type
- Leakage and reserve accuracy
- Handler workload
✦Compare your options
Hire, outsource, or automate?
What actually changes for a claims team when enquiries, calls, and follow-up are automated.
| Doing it manually | Answering service / agency | CODEVGROW automation | |
|---|---|---|---|
| Speed of first reply | Hours, or next day | Message taken, callback later | ✓Under 60 seconds, 24/7 |
| After-hours & weekends | Voicemail | Message only | ✓Answers, books, escalates |
| Books the appointment / job | When staff are free | No | ✓Yes — live availability |
| Reminders & no-show recovery | Manual, inconsistent | No | ✓Automated, with waitlist fill |
| Follows up until booked | Rarely | No | ✓Multi-touch, stops on reply |
| Knows your services & pricing | Yes | Script only | ✓Trained on your business |
| Logs everything to your system | Sometimes | Email summary | ✓Every call, chat, and booking |
| Reporting | Spreadsheets | Call counts | ✓Live dashboard + AI assistant |
| Monthly cost | Salary + turnover | Per-minute fees | ✓Fixed, lower than one hire |
✦How it works
Live in weeks, not quarters
- 1
Free audit
45 minutes mapping how enquiries, calls, admin, and follow-up flow through your claims team today.
- 2
Ranked plan & fixed price
What to automate first, expected hours and revenue, and a fixed price — within 48 hours.
- 3
Build & soft launch
We connect your systems and go live on one channel first, with human fallback, in 2–4 weeks.
- 4
Run & improve
24/7 monitoring, weekly transcript reviews, and the next automation added each month.
Free discovery call
See exactly what we'd automate in your claims team — in 45 minutes
You leave with a ranked automation plan and a fixed price, whether you work with us or not. No pitch deck.
✦What owners say
Heard from claims management we work with
★★★★★
“FNOL is captured properly at 3am now.”
★★★★★
“Re-keying was the biggest time sink. It is gone.”
★★★★★
“Every system was built, connected, and monitored by one team. No hand-offs, no ‘talk to the vendor’.”
Will policyholders know they're talking to an AI?
The assistant introduces itself as your claims team's virtual assistant and hands over to a person the moment someone asks — or when a question needs judgement. Satisfaction stays high because answers are fast and accurate.
Is our data safe?
Yes. Data stays in your systems, conversations are encrypted, and we configure retention and access rules for your regulatory requirements. Decisions that need a person always stay with your team.
Does it work with the software we already use?
We integrate with the major CRM, booking, ERP, and industry platforms via native integrations or API — and with your phone system, WhatsApp, and website. We'll confirm your exact stack in the audit.
How long until it's live?
Most claims management are live in 2–4 weeks, starting with one channel (usually phone overflow or web enquiries) and expanding from there.
What does it cost?
A fixed setup fee plus a monthly plan based on volume — typically less than one part-time hire, with the expected ROI shown against your current numbers in the audit.
Other insurance businesses we automate
All insurance →Free automation audit for claims management · 45 min · ranked plan · fixed price
Free automation audit for claims management
Book free audit →