01
Automated Websites & Funnels
A firm site that qualifies engagements
- Service pages with outcomes
- Assessment request funnel
- Client portal
- Thought leadership capture
AI automation for supply chain management firms
Run the control tower on automation — exceptions caught, partners chased, clients informed.
Multi-party exception management, supplier and carrier communication automation, client reporting, and AI assistants over supply chain data — built for SCM firms.
−60%
Manual exception handling
Hours → minutes
Partner follow-up
Live
Client reporting
Typical results across supply chain management firms we've automated. Your numbers come from your audit.
✦Sound familiar?
What's quietly costing your firm every week
Late01
Exceptions found late
Delays surface when the client asks, not when they happen.
Hours/day02
Chasing partners by email
Suppliers, carriers, and customs chased manually for status.
Weekly03
Client reports compiled by hand
Weekly decks assembled from spreadsheets.
Analyst-bound04
Questions need an analyst
‘What's at risk this week?’ waits for someone to query the data.
✦The fix
One connected system that runs the repetitive work for you
Not another tool your team has to check. The website, the phones, the messages, the reminders, and the follow-up all work together — built for supply chain management firms, monitored by us, owned by you.
1
Exception detection and workflows
Delays, shortages, and document gaps detected and routed with owners and deadlines.
2
Partner communication automation
Status requests, confirmations, and escalations to suppliers and carriers sent automatically.
3
Automated client reporting
Live dashboards and scheduled reports per client.
4
AI supply chain assistant
Plain-English answers about risk, inventory, and performance from connected data.
✦Everything we automate
Everything we automate for a firm like yours
Six connected systems, each built with the specifics for supply chain management firms.
02
Lead Capture & Instant Follow-up
Engagement enquiries qualified and booked
- Scope & scale qualification
- Discovery call booking
- Proposal follow-up
- Referral tracking
03
AI Voice & Chat Agents
Partner and client calls handled by AI
- Shipment and order status
- Supplier and carrier check-ins
- Client queries from the control tower
- Escalation to the account lead
04
Workflow & Back-office Automation
Exceptions and partner chasing on autopilot
- Exception detection & routing
- Supplier/carrier status requests
- Customs & document workflows
- Escalation ladders
05
AI Customer Support Automation
Client and partner questions resolved from the data
- Order and shipment status
- Document requests
- Change requests routed
- Escalation with context
06
Data, Reporting & AI Assistants
Risk, performance, and cost across the chain
- Exception & risk dashboard
- Supplier and carrier scorecards
- Landed cost & lead times
- Ask-the-data assistant
✦Compare your options
Hire, outsource, or automate?
What actually changes for a firm when enquiries, calls, and follow-up are automated.
| Doing it manually | Answering service / agency | CODEVGROW automation | |
|---|---|---|---|
| Speed of first reply | Hours, or next day | Message taken, callback later | ✓Under 60 seconds, 24/7 |
| After-hours & weekends | Voicemail | Message only | ✓Answers, books, escalates |
| Books the appointment / job | When staff are free | No | ✓Yes — live availability |
| Reminders & no-show recovery | Manual, inconsistent | No | ✓Automated, with waitlist fill |
| Follows up until booked | Rarely | No | ✓Multi-touch, stops on reply |
| Knows your services & pricing | Yes | Script only | ✓Trained on your business |
| Logs everything to your system | Sometimes | Email summary | ✓Every call, chat, and booking |
| Reporting | Spreadsheets | Call counts | ✓Live dashboard + AI assistant |
| Monthly cost | Salary + turnover | Per-minute fees | ✓Fixed, lower than one hire |
✦How it works
Live in weeks, not quarters
- 1
Free audit
45 minutes mapping how enquiries, calls, admin, and follow-up flow through your firm today.
- 2
Ranked plan & fixed price
What to automate first, expected hours and revenue, and a fixed price — within 48 hours.
- 3
Build & soft launch
We connect your systems and go live on one channel first, with human fallback, in 2–4 weeks.
- 4
Run & improve
24/7 monitoring, weekly transcript reviews, and the next automation added each month.
Free discovery call
See exactly what we'd automate in your firm — in 45 minutes
You leave with a ranked automation plan and a fixed price, whether you work with us or not. No pitch deck.
✦What owners say
Heard from supply chain management firms we work with
★★★★★
“Exceptions are caught and chased before the client notices — that's the whole job done better.”
★★★★★
“Weekly client decks became live dashboards. Analysts do analysis again.”
★★★★★
“Every system was built, connected, and monitored by one team. No hand-offs, no ‘talk to the vendor’.”
Will clients know they're talking to an AI?
The assistant introduces itself as your firm's virtual assistant and hands over to a person the moment someone asks — or when a question needs judgement. Satisfaction stays high because answers are fast and accurate.
Is our data safe?
Yes. Data stays in your systems, conversations are encrypted, and we configure retention and access rules for your regulatory requirements. Decisions that need a person always stay with your team.
Does it work with the software we already use?
We integrate with the major CRM, booking, ERP, and industry platforms via native integrations or API — and with your phone system, WhatsApp, and website. We'll confirm your exact stack in the audit.
How long until it's live?
Most supply chain management firms are live in 2–4 weeks, starting with one channel (usually phone overflow or web enquiries) and expanding from there.
What does it cost?
A fixed setup fee plus a monthly plan based on volume — typically less than one part-time hire, with the expected ROI shown against your current numbers in the audit.
Free automation audit for supply chain management firms · 45 min · ranked plan · fixed price
Free automation audit for supply chain management firms
Book free audit →