01
Automated Websites & Funnels
A pharmacy site that books services and manages repeats
- Repeat prescription requests
- Vaccination & consultation booking
- Service pages with local SEO
- Delivery sign-up
AI automation for pharmacy retail
Prescriptions ready, reminders sent, and the phone answered — without pulling pharmacists off the counter.
Prescription status and refill automation, an AI pharmacy line, adherence reminders, service booking, and compliance reporting — built for pharmacies.
−65%
‘Is it ready?’ calls
+30%
Refill adherence
4h/day
Staff time saved
Typical results across pharmacy retail we've automated. Your numbers come from your audit.
✦Sound familiar?
What's quietly costing your pharmacy every week
Constant01
‘Is my prescription ready?’ all day
Status calls interrupt dispensing and counter service.
40% late02
Missed refills
Patients forget repeats; adherence and revenue both drop.
Walk-in only03
Services under-booked
Vaccinations, consultations, and health checks rely on walk-ins.
Manual04
Compliance paperwork
Logs, temperature checks, and audits handled manually.
✦The fix
One connected system that runs the repetitive work for you
Not another tool your team has to check. The website, the phones, the messages, the reminders, and the follow-up all work together — built for pharmacy retail, monitored by us, owned by you.
1
Prescription-ready and refill automation
Ready notifications, refill reminders, and reorder by reply — no calls needed.
2
An AI pharmacy line
Hours, stock, prescription status (verified), and service booking answered instantly; clinical questions to the pharmacist.
3
Service booking and reminders
Vaccinations, consultations, and checks booked online with reminders.
4
Compliance on autopilot
Logs, checks, and audit reminders with digital records.
✦Everything we automate
Everything we automate for a pharmacy like yours
Six connected systems, each built with the specifics for pharmacy retail.
02
Lead Capture & Instant Follow-up
Service enquiries and new patients captured instantly
- Instant replies on web & WhatsApp
- Service eligibility questions
- Booking into pharmacist calendars
- Care-home and GP practice enquiries
03
AI Voice & Chat Agents
A pharmacy line that answers without interrupting dispensing
- Prescription status (verified)
- Stock & hours
- Service booking
- Pharmacist escalation for clinical questions
04
Workflow & Back-office Automation
Refills, reminders, and compliance without the admin
- Ready-for-collection notifications
- Refill & adherence reminders
- Delivery scheduling
- Temperature logs & audit reminders
05
AI Customer Support Automation
Patient questions answered safely and fast
- Collection & delivery status
- Service and price questions
- Repeat request handling
- Clinical escalation rules
06
Data, Reporting & AI Assistants
Dispensing volume, services, and adherence live
- Items dispensed & wait times
- Service bookings & revenue
- Refill adherence
- Ask-the-data assistant
✦Compare your options
Hire, outsource, or automate?
What actually changes for a pharmacy when enquiries, calls, and follow-up are automated.
| Doing it manually | Answering service / agency | CODEVGROW automation | |
|---|---|---|---|
| Speed of first reply | Hours, or next day | Message taken, callback later | ✓Under 60 seconds, 24/7 |
| After-hours & weekends | Voicemail | Message only | ✓Answers, books, escalates |
| Books the appointment / job | When staff are free | No | ✓Yes — live availability |
| Reminders & no-show recovery | Manual, inconsistent | No | ✓Automated, with waitlist fill |
| Follows up until booked | Rarely | No | ✓Multi-touch, stops on reply |
| Knows your services & pricing | Yes | Script only | ✓Trained on your business |
| Logs everything to your system | Sometimes | Email summary | ✓Every call, chat, and booking |
| Reporting | Spreadsheets | Call counts | ✓Live dashboard + AI assistant |
| Monthly cost | Salary + turnover | Per-minute fees | ✓Fixed, lower than one hire |
✦How it works
Live in weeks, not quarters
- 1
Free audit
45 minutes mapping how enquiries, calls, admin, and follow-up flow through your pharmacy today.
- 2
Ranked plan & fixed price
What to automate first, expected hours and revenue, and a fixed price — within 48 hours.
- 3
Build & soft launch
We connect your systems and go live on one channel first, with human fallback, in 2–4 weeks.
- 4
Run & improve
24/7 monitoring, weekly transcript reviews, and the next automation added each month.
Free discovery call
See exactly what we'd automate in your pharmacy — in 45 minutes
You leave with a ranked automation plan and a fixed price, whether you work with us or not. No pitch deck.
✦What owners say
Heard from pharmacy retail we work with
★★★★★
“‘Is it ready?’ calls nearly vanished. Patients get a message the moment it's bagged.”
★★★★★
“Vaccination bookings tripled once they could be booked online with reminders.”
★★★★★
“Every system was built, connected, and monitored by one team. No hand-offs, no ‘talk to the vendor’.”
Will patients and customers know they're talking to an AI?
The assistant introduces itself as your pharmacy's virtual assistant and hands over to a person the moment someone asks — or when a question needs judgement. Satisfaction stays high because answers are fast and accurate.
Is our data safe?
Yes. Data stays in your systems, conversations are encrypted, and we configure retention and access rules for your regulatory requirements. Decisions that need a person always stay with your team.
Does it work with the software we already use?
We integrate with the major CRM, booking, ERP, and industry platforms via native integrations or API — and with your phone system, WhatsApp, and website. We'll confirm your exact stack in the audit.
How long until it's live?
Most pharmacy retail are live in 2–4 weeks, starting with one channel (usually phone overflow or web enquiries) and expanding from there.
What does it cost?
A fixed setup fee plus a monthly plan based on volume — typically less than one part-time hire, with the expected ROI shown against your current numbers in the audit.
Free automation audit for pharmacy retail · 45 min · ranked plan · fixed price
Free automation audit for pharmacy retail
Book free audit →