01
Automated Websites & Funnels
Store pages with live stock and collection for every location
- Store locator with hours & stock
- Reserve & click-and-collect
- Local landing pages for each store
- Review capture by store
AI automation for multi-location & chain retail
Every store answers the same way, and head office sees every number by 8 AM.
Centralised AI customer service by store, stock and click-and-collect automation, staff rota and compliance workflows, and chain-wide reporting.
100%
Store calls answered
−60%
Head-office support tickets
Daily
Chain-wide reporting
Typical results across multi-location & chain retail we've automated. Your numbers come from your audit.
✦Sound familiar?
What's quietly costing your chain every week
Inconsistent01
Inconsistent customer experience by store
Each store answers the phone and handles returns its own way.
Slow02
Store-level stock questions
‘Is it in stock at your Leeds store?’ takes a call to that store.
8h/wk/manager03
Rota, training, and compliance admin
Store managers spend hours on scheduling and checklists.
Days04
Reporting compiled by hand
Regional managers wait days for consolidated sales and stock.
✦The fix
One connected system that runs the repetitive work for you
Not another tool your team has to check. The website, the phones, the messages, the reminders, and the follow-up all work together — built for multi-location & chain retail, monitored by us, owned by you.
1
Centralised AI customer service
One assistant answers every store line and web chat with store-specific hours, stock, and policies.
2
Stock and collection automation
Live stock across stores, reserve-in-store, and click-and-collect notifications.
3
Store operations on autopilot
Rota reminders, opening checklists, compliance tasks, and incident reporting.
4
Chain-wide live reporting
Sales, stock, staffing, and customer KPIs by store, region, and format.
✦Everything we automate
Everything we automate for a chain like yours
Six connected systems, each built with the specifics for multi-location & chain retail.
02
Lead Capture & Instant Follow-up
Enquiries routed to the right store and answered instantly
- Store routing by location
- Stock checks across stores
- Reservation & appointment booking
- Local campaign attribution
03
AI Voice & Chat Agents
One AI receptionist for every store line
- Store-specific hours, stock & directions
- Order and collection status
- Transfer to store staff
- Call summaries by store
04
Workflow & Back-office Automation
Store operations standardised across the chain
- Rota reminders & shift swaps
- Opening / closing checklists
- Compliance & incident workflows
- Stock transfers & replenishment
05
AI Customer Support Automation
Customer support with one voice across the chain
- Returns & exchanges by policy
- Order & delivery status
- Store and product FAQs
- Escalation to the store or region
06
Data, Reporting & AI Assistants
Every store on one screen by 8 AM
- Sales & margin by store & region
- Stock turn & availability
- Staffing & conversion
- Ask-the-data assistant for regional managers
✦Compare your options
Hire, outsource, or automate?
What actually changes for a chain when enquiries, calls, and follow-up are automated.
| Doing it manually | Answering service / agency | CODEVGROW automation | |
|---|---|---|---|
| Speed of first reply | Hours, or next day | Message taken, callback later | ✓Under 60 seconds, 24/7 |
| After-hours & weekends | Voicemail | Message only | ✓Answers, books, escalates |
| Books the appointment / job | When staff are free | No | ✓Yes — live availability |
| Reminders & no-show recovery | Manual, inconsistent | No | ✓Automated, with waitlist fill |
| Follows up until booked | Rarely | No | ✓Multi-touch, stops on reply |
| Knows your services & pricing | Yes | Script only | ✓Trained on your business |
| Logs everything to your system | Sometimes | Email summary | ✓Every call, chat, and booking |
| Reporting | Spreadsheets | Call counts | ✓Live dashboard + AI assistant |
| Monthly cost | Salary + turnover | Per-minute fees | ✓Fixed, lower than one hire |
✦How it works
Live in weeks, not quarters
- 1
Free audit
45 minutes mapping how enquiries, calls, admin, and follow-up flow through your chain today.
- 2
Ranked plan & fixed price
What to automate first, expected hours and revenue, and a fixed price — within 48 hours.
- 3
Build & soft launch
We connect your systems and go live on one channel first, with human fallback, in 2–4 weeks.
- 4
Run & improve
24/7 monitoring, weekly transcript reviews, and the next automation added each month.
Free discovery call
See exactly what we'd automate in your chain — in 45 minutes
You leave with a ranked automation plan and a fixed price, whether you work with us or not. No pitch deck.
✦What owners say
Heard from multi-location & chain retail we work with
★★★★★
“Every store line is answered the same way now. Head-office tickets dropped by more than half.”
★★★★★
“Regional managers get numbers at 8 AM instead of Thursday.”
★★★★★
“Every system was built, connected, and monitored by one team. No hand-offs, no ‘talk to the vendor’.”
Will customers know they're talking to an AI?
The assistant introduces itself as your chain's virtual assistant and hands over to a person the moment someone asks — or when a question needs judgement. Satisfaction stays high because answers are fast and accurate.
Is our data safe?
Yes. Data stays in your systems, conversations are encrypted, and we configure retention and access rules for your regulatory requirements. Decisions that need a person always stay with your team.
Does it work with the software we already use?
We integrate with the major CRM, booking, ERP, and industry platforms via native integrations or API — and with your phone system, WhatsApp, and website. We'll confirm your exact stack in the audit.
How long until it's live?
Most multi-location & chain retail are live in 2–4 weeks, starting with one channel (usually phone overflow or web enquiries) and expanding from there.
What does it cost?
A fixed setup fee plus a monthly plan based on volume — typically less than one part-time hire, with the expected ROI shown against your current numbers in the audit.
Free automation audit for multi-location & chain retail · 45 min · ranked plan · fixed price
Free automation audit for multi-location & chain retail
Book free audit →