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AI automation for home healthcare agencies
AI automation for home healthcare agencies

Answer every family's call, fill every shift, and keep families informed — automatically.

Instant response to care enquiries, caregiver recruiting and scheduling automation, visit confirmations, and family updates — built for home healthcare agencies.

< 60s

Reply to care enquiries

−35%

Missed & late visits

2x

Caregiver applicants processed

Typical results across home healthcare agencies we've automated. Your numbers come from your audit.

✦Sound familiar?

What's quietly costing your agency every week

First responder wins01

Families call in a crisis and get voicemail

A daughter arranging care for a parent after a hospital discharge calls three agencies. The first to answer wins.

60% applicant drop-off02

Caregiver recruiting is a full-time job

Applicants drop off when screening and interviews take days; shifts go unfilled.

4h/day on scheduling03

Scheduling and shift changes by phone

Call-outs, swaps, and confirmations run through a coordinator's mobile — all day, every day.

Daily calls04

Families want updates

‘Did the carer arrive?’ ‘How was Mum today?’ — every call is time, and silence erodes trust.

✦The fix

One connected system that runs the repetitive work for you

Not another tool your team has to check. The website, the phones, the messages, the reminders, and the follow-up all work together — built for home healthcare agencies, monitored by us, owned by you.

1

Instant, compassionate enquiry response

Care enquiries answered 24/7 with needs assessment questions, pricing guidance, and an assessment visit booked.

2

Recruiting on autopilot

Applicant screening, interview scheduling, document collection, and onboarding without the coordinator chasing.

3

Shift confirmations and gap filling

Automatic shift reminders, call-out handling, and open-shift broadcasts to qualified caregivers.

4

Family updates without the phone calls

Visit check-in/out notifications and daily summaries sent to families automatically.

✦Everything we automate

Everything we automate for a agency like yours

Six connected systems, each built with the specifics for home healthcare agencies.

01

Automated Websites & Funnels

An agency site that books assessments and recruits caregivers

  • Care service pages with pricing guidance
  • Free care assessment booking
  • Caregiver job application funnel
  • Hospital-discharge & respite landing pages
Automate this →
02

Lead Capture & Instant Follow-up

Care enquiries answered with empathy, in seconds, 24/7

  • Instant reply on phone, web, WhatsApp & email
  • Needs, location & funding screening
  • Assessment visit booking
  • Follow-up until a decision
Automate this →
03

AI Voice & Chat Agents

A voice families and caregivers can reach any time

  • 24/7 answering for families & referrers
  • Caregiver call-out & shift-swap handling
  • Visit status questions answered from the roster
  • Escalation to the on-call coordinator
Automate this →
04

Workflow & Back-office Automation

Rostering, onboarding, and compliance without the chase

  • Shift reminders & confirmations to caregivers
  • Open-shift broadcast and fill
  • Applicant screening, interviews & DBS/document collection
  • Training & certification expiry reminders
Automate this →
05

AI Customer Support Automation

Families and caregivers supported instantly

  • Visit status & schedule questions
  • Billing & funding questions
  • Care plan change requests routed
  • Caregiver HR & payroll questions
Automate this →
06

Data, Reporting & AI Assistants

Fill rate, visit reliability, and margins — live

  • Shift fill rate & open shifts
  • Late / missed visit tracking
  • Enquiry-to-care conversion by source
  • Caregiver retention & applicant funnel
Automate this →
✦Compare your options

Hire, outsource, or automate?

What actually changes for a agency when enquiries, calls, and follow-up are automated.

Doing it manuallyAnswering service / agencyCODEVGROW automation
Speed of first replyHours, or next dayMessage taken, callback later✓Under 60 seconds, 24/7
After-hours & weekendsVoicemailMessage only✓Answers, books, escalates
Books the appointment / jobWhen staff are freeNo✓Yes — live availability
Reminders & no-show recoveryManual, inconsistentNo✓Automated, with waitlist fill
Follows up until bookedRarelyNo✓Multi-touch, stops on reply
Knows your services & pricingYesScript only✓Trained on your business
Logs everything to your systemSometimesEmail summary✓Every call, chat, and booking
ReportingSpreadsheetsCall counts✓Live dashboard + AI assistant
Monthly costSalary + turnoverPer-minute fees✓Fixed, lower than one hire
✦How it works

Live in weeks, not quarters

  1. 1

    Free audit

    45 minutes mapping how enquiries, calls, admin, and follow-up flow through your agency today.

  2. 2

    Ranked plan & fixed price

    What to automate first, expected hours and revenue, and a fixed price — within 48 hours.

  3. 3

    Build & soft launch

    We connect your systems and go live on one channel first, with human fallback, in 2–4 weeks.

  4. 4

    Run & improve

    24/7 monitoring, weekly transcript reviews, and the next automation added each month.

Free discovery call

See exactly what we'd automate in your agency — in 45 minutes

You leave with a ranked automation plan and a fixed price, whether you work with us or not. No pitch deck.

✦What owners say

Heard from home healthcare agencies we work with

★★★★★
“Families get an answer at 10 PM and an assessment the next morning. We win the enquiries we used to lose.”
Registered ManagerHome care agency
★★★★★
“Open shifts fill in minutes without the coordinator ringing round.”
Care CoordinatorDomiciliary care
★★★★★
“Every system was built, connected, and monitored by one team. No hand-offs, no ‘talk to the vendor’.”
Operations LeadHealthcare group
✦Questions

What home healthcare agencies ask us first

Ask us on the audit →
Will patients know they're talking to an AI?

The assistant introduces itself as your agency's virtual assistant and hands over to a person the moment someone asks — or when a question needs judgement. Satisfaction stays high because answers are fast and accurate.

Is our data safe?

Yes. Data stays in your systems, conversations are encrypted, and we configure retention and access rules for your regulatory requirements. Decisions that need a person always stay with your team.

Does it work with the software we already use?

We integrate with the major CRM, booking, ERP, and industry platforms via native integrations or API — and with your phone system, WhatsApp, and website. We'll confirm your exact stack in the audit.

How long until it's live?

Most home healthcare agencies are live in 2–4 weeks, starting with one channel (usually phone overflow or web enquiries) and expanding from there.

What does it cost?

A fixed setup fee plus a monthly plan based on volume — typically less than one part-time hire, with the expected ROI shown against your current numbers in the audit.

✦Free audit · Home Healthcare Agencies

Book your free automation audit

45 minutes. No commitment. You leave with a ranked list of what to automate first.

Reply within one business day. NDA on request.

Free automation audit for home healthcare agencies

Book free audit →