Centralised AI reception with specialty routing, unified booking, referral management between departments, and group-wide reporting — built for multi-specialty practices.
100%
Calls answered across sites
−35%
No-shows group-wide
1 view
For every site & specialty
Typical results across multi-specialty group practices we've automated. Your numbers come from your audit.
Different receptions, different scripts, different hold times — and no visibility of what's missed.
A GP refers to in-house physio or cardiology and the patient never gets booked — revenue and care lost inside your own group.
Reminders depend on each site's habits; some specialties see 20% no-shows.
Consolidating utilisation, revenue, and patient flow across sites is a manual monthly project.
Not another tool your team has to check. The website, the phones, the messages, the reminders, and the follow-up all work together — built for multi-specialty group practices, monitored by us, owned by you.
One AI reception layer across all lines with specialty and site routing, consistent scripts, and 24/7 coverage.
Cross-site availability, internal referral capture, and automatic booking into the right department.
Standardised reminder, waitlist, and recall automation across every specialty.
Utilisation, no-shows, referral leakage, and revenue by site, specialty, and provider — live.
Six connected systems, each built with the specifics for multi-specialty group practices.
Automated Websites & Funnels
Lead Capture & Instant Follow-up
AI Voice & Chat Agents
Workflow & Back-office Automation
AI Customer Support Automation
Data, Reporting & AI Assistants
What actually changes for a group when enquiries, calls, and follow-up are automated.
| Doing it manually | Answering service / agency | CODEVGROW automation | |
|---|---|---|---|
| Speed of first reply | Hours, or next day | Message taken, callback later | ✓Under 60 seconds, 24/7 |
| After-hours & weekends | Voicemail | Message only | ✓Answers, books, escalates |
| Books the appointment / job | When staff are free | No | ✓Yes — live availability |
| Reminders & no-show recovery | Manual, inconsistent | No | ✓Automated, with waitlist fill |
| Follows up until booked | Rarely | No | ✓Multi-touch, stops on reply |
| Knows your services & pricing | Yes | Script only | ✓Trained on your business |
| Logs everything to your system | Sometimes | Email summary | ✓Every call, chat, and booking |
| Reporting | Spreadsheets | Call counts | ✓Live dashboard + AI assistant |
| Monthly cost | Salary + turnover | Per-minute fees | ✓Fixed, lower than one hire |
45 minutes mapping how enquiries, calls, admin, and follow-up flow through your group today.
What to automate first, expected hours and revenue, and a fixed price — within 48 hours.
We connect your systems and go live on one channel first, with human fallback, in 2–4 weeks.
24/7 monitoring, weekly transcript reviews, and the next automation added each month.
Free discovery call
You leave with a ranked automation plan and a fixed price, whether you work with us or not. No pitch deck.
“Every site answers the same way now, 24 hours a day. We finally see the whole group in one place.”
“Internal referrals stopped disappearing. That was revenue we were losing inside our own building.”
“Every system was built, connected, and monitored by one team. No hand-offs, no ‘talk to the vendor’.”
The assistant introduces itself as your group's virtual assistant and hands over to a person the moment someone asks — or when a question needs judgement. Satisfaction stays high because answers are fast and accurate.
Yes. Data stays in your systems, conversations are encrypted, and we configure retention and access rules for your regulatory requirements. Decisions that need a person always stay with your team.
We integrate with the major CRM, booking, ERP, and industry platforms via native integrations or API — and with your phone system, WhatsApp, and website. We'll confirm your exact stack in the audit.
Most multi-specialty group practices are live in 2–4 weeks, starting with one channel (usually phone overflow or web enquiries) and expanding from there.
A fixed setup fee plus a monthly plan based on volume — typically less than one part-time hire, with the expected ROI shown against your current numbers in the audit.
Free automation audit for multi-specialty group practices · 45 min · ranked plan · fixed price
Free automation audit for multi-specialty group practices
Book free audit →