Instant tour booking for enquiring families, structured follow-up through a long decision, automated family updates and staff scheduling — built for senior living communities.
< 60s
Family enquiry reply
+30%
Tours booked
−50%
Inbound status calls
Typical results across long-term care & senior living we've automated. Your numbers come from your audit.
Adult children research after work. A next-day callback often means they've toured somewhere else.
Move-in decisions take weeks. Without structured follow-up, families drift and occupancy stalls.
Shift changes and agency cover are managed by phone; gaps hurt care quality and cost.
‘How is Dad today?’ — every call takes a nurse away from residents.
Not another tool your team has to check. The website, the phones, the messages, the reminders, and the follow-up all work together — built for long-term care & senior living, monitored by us, owned by you.
Enquiries answered 24/7 with care-level questions, pricing guidance, and a tour booked.
Gentle, structured sequences with resources, invitations, and check-ins until move-in or a clear no.
Reminders, call-out handling, open-shift broadcasts, and agency requests when needed.
Daily or weekly updates, event invitations, and care-plan changes shared automatically and securely.
Six connected systems, each built with the specifics for long-term care & senior living.
Automated Websites & Funnels
Lead Capture & Instant Follow-up
AI Voice & Chat Agents
Workflow & Back-office Automation
AI Customer Support Automation
Data, Reporting & AI Assistants
What actually changes for a community when enquiries, calls, and follow-up are automated.
| Doing it manually | Answering service / agency | CODEVGROW automation | |
|---|---|---|---|
| Speed of first reply | Hours, or next day | Message taken, callback later | ✓Under 60 seconds, 24/7 |
| After-hours & weekends | Voicemail | Message only | ✓Answers, books, escalates |
| Books the appointment / job | When staff are free | No | ✓Yes — live availability |
| Reminders & no-show recovery | Manual, inconsistent | No | ✓Automated, with waitlist fill |
| Follows up until booked | Rarely | No | ✓Multi-touch, stops on reply |
| Knows your services & pricing | Yes | Script only | ✓Trained on your business |
| Logs everything to your system | Sometimes | Email summary | ✓Every call, chat, and booking |
| Reporting | Spreadsheets | Call counts | ✓Live dashboard + AI assistant |
| Monthly cost | Salary + turnover | Per-minute fees | ✓Fixed, lower than one hire |
45 minutes mapping how enquiries, calls, admin, and follow-up flow through your community today.
What to automate first, expected hours and revenue, and a fixed price — within 48 hours.
We connect your systems and go live on one channel first, with human fallback, in 2–4 weeks.
24/7 monitoring, weekly transcript reviews, and the next automation added each month.
Free discovery call
You leave with a ranked automation plan and a fixed price, whether you work with us or not. No pitch deck.
“Families get a warm reply at 9 PM and a tour on Saturday. Occupancy is the highest it's been.”
“Our nurses stopped answering ‘how is Mum today’ calls. Families get the update automatically and love it.”
“Every system was built, connected, and monitored by one team. No hand-offs, no ‘talk to the vendor’.”
The assistant introduces itself as your community's virtual assistant and hands over to a person the moment someone asks — or when a question needs judgement. Satisfaction stays high because answers are fast and accurate.
Yes. Data stays in your systems, conversations are encrypted, and we configure retention and access rules for your regulatory requirements. Decisions that need a person always stay with your team.
We integrate with the major CRM, booking, ERP, and industry platforms via native integrations or API — and with your phone system, WhatsApp, and website. We'll confirm your exact stack in the audit.
Most long-term care & senior living are live in 2–4 weeks, starting with one channel (usually phone overflow or web enquiries) and expanding from there.
A fixed setup fee plus a monthly plan based on volume — typically less than one part-time hire, with the expected ROI shown against your current numbers in the audit.
Free automation audit for long-term care & senior living · 45 min · ranked plan · fixed price
Free automation audit for long-term care & senior living
Book free audit →